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Monday thru Friday Daytime Hours: 9am - 5pm EST
Monday thru Thursday Nighttime Hours: 9pm - 12am EST
Saturday & Sunday Hours: 9am - 5pm EST

Connection limit per day: 2 connections or 15 minutes

Windows Users: Connect via Microsoft's Internet Explorer
Macintosh Users: Connect via Apple's Safari

Support Portal Requests are handled in the order received
Wait time up to 30 minutes for a live person
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